Travel is fun when you are at ease and your all your questions are answered to satisfaction, so Villas Sur Mer is happy to answer your questions about reservations, transportation, amenities, location, and more. Read further for our most popular hotel Frequently Asked Questions. We can’t wait to welcome you to what will be your best vacation resort experience in Negril.
A. Check-in time is at 3pm and check-out is at noon. We cannot guarantee either early or late check-in, but as with all special requests we will always note it in your reservation. If we have the availability, and a guest is not scheduled to check-in to your room, we can offer late check-out. Please note there is a half-day rate (half of your current rate) for staying in your room until 6pm, and checking out after 6pm warrants a full day rate (based on the rate you are paying). Again, late check-out is only based on availability and with confirmation from the front office.
A. All guest are required to present a valid credit card upon arrival along with a form of identification for security purposes. Upon arrival we require the total amount of your stay plus additional authorization for incidental charges to be accessible on the card. Gift cards are not valid as a form of payment. Cash may be paid upon check out. Other forms of payment are available in advance. Check payments are required 14 days prior to arrival to allow processing time. Direct billing is available for select corporate accounts with proper credit approval.
A. Villas Sur Mer is only 1 hour and 15 minutes from Sangster International Aiport (Code: MBJ) in Montego Bay. On your request, our front desk will arrange airport transfer at additional cost to your - just send us flight details and number of persons.